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KarlaNXT Agent

KarlaNxt Agent is an intelligent, AI-driven solution that can significantly enhance customer service by seamlessly integrating with your business's existing resources. With its ability to read directly from your product catalog, website content, and knowledge base, it provides customers with accurate, contextually relevant answers. Additionally, KarlaNxt Agent has secure access to tracking and order information, enabling it to address order-specific questions in real time.

It can be integrated into your website, tracking page, or any other web platform where you interact with your customers.

In this guide, we will walk you through the process of integrating KarlaNxt Agent into your website.

Installation​

Add the following HTML element into your <head></head>:

<script
  id="karla-bundle"
  src="https://browser.gokarla.io/<version>/bundle.min.js"
  shop-slug="my-shop-slug"
></script>

For instance, to have always the latest stable version:

<script
  id="karla-bundle"
  src="https://browser.gokarla.io/latest/bundle.min.js"
  shop-slug="my-shop-slug"
></script>

After adding the JavaScript SDK, you can now configure the KarlaNxt Agent on your website. You can do this by adding the following script to your website. Add this script to the <head></head> of your website.

<script>
  window.KARLA_CONFIG = {
    karlanxtBot: {
      enable: true,
      agentId: "your-agent-id-here",
    },
  };
</script>