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Shopify

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The Shopify integration allows Karla to get all the order updates from your shop to display them on your customers tracking pages (e.g. purchased products, shipping address etc.) as well as to retrieve all tracking numbers to be able to provide corresponding tracking updates.

Steps

The process should not take longer than 5 minutes and it’s not complex at all.

1. Create a custom app and provide Karla with the API access token

Click on “Apps” and navigate to “Apps and sales channels settings” → “Develop apps” and click “Create an app”

  • Name your app “GoKarla-Connector”
  • Select yourself as the “App developer”
  • Confirm with “Create app”

Shopify Installation 1

2. Click on “Configure Admin API scopes”

Shopify Installation 2

3: Select the following scopes

  • read_fulfillments
  • read_products
  • read_orders
  • read_order_edits
  • write_orders

→ confirm with “Save”

Shopify Installation 3

4: Click on “Install App” and confirm on the popup with “Install”

Shopify Installation 4

5: Copy and safely store Shopify Admin Access Token

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You can only reveal this token once!

Send this Admin API access token to Karla

Shopify Installation 5

Perfect, you're done. This integration will give your customers an unparalleled tracking experience with Karla!